+++ Original Statement +++
Langenhagen, Germany, 16 March 2020
Dear valued client,
as your trusted business partner, we would like to inform you about the effects of the coronavirus on our production and (service) delivery capabilities.
Operations in our production facilities and warehouses in China resume gradually to a stabilized output level aiming to keep up with the backlog that was created due to the closing of these factories and other coronavirus-related effects (e.g. delays through suppliers). Other Konica Minolta Group Operations than China enable us and our European warehouses to meet certain demands of our customers in the foreseeable future. However, we cannot rule out that we will experience delays and shortages (depending on the product and/or service), even though we are working with high pressure to keep the impact on your business operations as small as possible. Operational activities and provided dates may vary and cause disruption in the coming weeks due to Supply & Logistics capacity shortages, upcoming Cargo and Labour restrictions affected by the dynamic development of the Coronavirus.
For this, we are reviewing our supply and allocation policy permanently and try to leverage as much as possible on stock throughout the global Konica Minolta organisation. To get a better understanding of your specific order situation, please contact your local Konica Minolta Account Manager – he/she will be able to answer specific questions.