The digital transformation checklist
The benefits are clear in terms of efficiency and ROI, but understandably the process can seem daunting to the uninitiated. Fortunately, Konica Minolta has a well-proven track record in helping businesses on their digital transformation journey, so here is our recommended checklist of the stages for accelerating digitalisation in your business:
1. Understand your current state and identify opportunities that suit your organisation
Like all business processes, implementing digital transformation requires a thorough assessment of your starting position. A great tool for doing this is Konica Minolta’s free and no obligation online DX360° Digital Maturity Assessment. This self-led assessment will help you to identify any gaps and opportunities for improvements and can be completed in minutes, exploring and assessing your digital maturity across 5 key areas:
- Operational flexibility, efficiency, and sustainability
- Workforce & operational mobility
- Security and compliance
- Workforce productivity and collaboration
- Data Analytics and intelligence
By assessing these five areas, you will understand your strengths and areas to improve your digital maturity, enabling you to create an action plan. At the end of the assessment, you will receive a customised report with recommendations on how to improve your digital maturity score.
2. Define your strategy roadmap and keep it realistic
Every business has its unique vision, set of objectives, and operational challenges that need to be overcome. Your specific digital transformation strategy must have clear objectives and stay focussed on achieving your broader business goals. There is no one ‘right’ approach for digital transformation, but a clear strategy with realistic goals will help to identify any potential problems in the early stages.
3. Digital Transformation is not just about technology
It is important to remember that digital transformation is just as much about people and processes as it is about technology. It is the process of a well-planned, deliberate repositioning of your business by involving transformation across people, processes, and technology.
This is embodied by Konica Minolta’s vision for digital maturity, the ‘Intelligent Connected Workplace' (ICW). The concept is to reduce the complexity of work processes and help people cope with increasingly mobile and flexible work environments and get their work done, simply and easily. To do this, Konica Minolta, intelligently connects people, spaces and technologies and helps organisations reach the next level of maturity in their digital transformation (from level 0 ‘Emerging’, to level 1 ‘Digitise’, Level 2 ‘Integrated', and level 3 ‘Transformed’).
4. Manage the process from start to finish
Achieving digital transformation in your business requires a firm commitment, from the initial planning stage right through to the end goals. Sadly, research by Harvard Business Review (2020) shows that only 20% of responders rated their digital transformation strategies as being effective.
It is vital that the project is managed diligently throughout the whole process. If you don’t have the skills in-house to manage the project and change, ensure your digital transformation partner has these skills and will support and guide you on your transformation journey. True and lasting transformation nearly always involves people, process, and technology, and fully project managing the change delivers the best outcomes.
5. Bring your employees on the journey and make them part of your change
Employees are often the key to success and real transformation – whether by embracing new practices or providing the detail behind existing operations and challenges. However, the process of change can also be unsettling for them, so it is vital to ensure the whole team is brought into the vision to assuage any fears, enabling them to comfortably support the transformation project to a better future.
6. Review and measure your success
With your overall strategic and operational goals firmly in mind, it is essential that you (and your project partner) review and measure the success in delivering the project objectives and the return on investment (ROI). Having committed resources and attention to your digital transformation you must ensure it is having the desired effects or agree on a course correction if these aren’t being met.